Photo by Priscila Zovia on Unsplash

UX Short: Bad UX forgets context

There’s no remedy for a mismatched mindset

Picture this: it’s a slow Friday afternoon and you’re scrolling through LinkedIn for a quick moment to catch up on the latest and greatest gossip. And you stumble upon this:

Arikara Rajan on LinkedIn

I get it: bashing on these types of posts is already played out, but there is one simple thing that you could include that would make these posts 10x better — include the context.

Context is integral for UX

Some key questions I would ask about this UI are:

• How much information do the users need to know? Do they need to know the stage that the processing at?
• Why would they need to know the stage? Only for troubleshooting? Or do they need to know the stage for reporting to management?
• What are the challenges facing the users? Are they an older generation who would need consideration forage-related macular degeneration? Or are they blind or low-vision, and may be using screen readers?
• Are there sub-actions that need to be communicated? Do the status indicators double as buttons that expand…